⁨— Our impact · 2019–2026⁩

⁨Five programmes.
Five countries.
Every figure traceable.

⁨We design and deliver programmes with development organizations, governments and banks — training people to sell online, then building the stores they sell from.⁩

⁨This page carries every number we publish, and the projects each one is counted from. Where a figure cannot be traced to a named project, it is not here.⁩

5,000+⁨Businesses digitised and selling online⁩
6,500+⁨Entrepreneurs and professionals trained⁩
5⁨National and large-scale programmes⁩
5⁨Countries, from two offices⁩

⁨Each aggregate is the sum of documented projects, rounded down to a defensible number. The arithmetic is below.⁩

⁨— How the numbers add up⁩

⁨Two figures,
and where each one comes from.

⁨Aggregates are where impact reporting usually stops being checkable. Ours are sums of named projects, so you can take any published figure apart and put it back together.⁩

5,000+

⁨Businesses digitised and selling online⁩

⁨Counted once each. A business that was also trained appears in the figure below, but never twice in this one.⁩

⁨The World BankJordan · 2017–20201,500
⁨Masar 3500 · Social Development BankSaudi Arabia · 2023–20243,525
⁨SPARK — E-Commerce CurriculumTürkiye381
⁨Counted⁩5,406
6,500+

⁨Entrepreneurs and professionals trained⁩

⁨Training and digitisation overlap in population — the same person can appear in both figures. They are never joined to a third reach number.⁩

⁨The World BankJordan · 2017–20201,500
⁨Masar 3500 · Social Development BankSaudi Arabia · 2023–20244,100
⁨SPARK — E-Commerce CurriculumTürkiye1,315
⁨Counted⁩6,915

Both are rounded down. 5,406 is published as 5,000+ and 6,915 as 6,500+, because a figure that rounds up is a figure that has to be defended. Per-project numbers are exact and carry no plus sign; aggregates are rounded and carry one.⁩

⁨— The programmes⁩

⁨Five engagements,
named and dated.

⁨The World Bank

⁨Jordan · 2017–2020⁩

⁨A digitisation programme for refugee and host-community businesses in Jordan. Catalogues photographed, payments connected, delivery arranged — and the owner trained to run all of it after we left.⁩

⁨Three years on the ground, running to early 2020.⁩

1,500⁨Businesses digitised and selling online⁩
+30%⁨Average sales increase per business⁩
$200K⁨Potential demand generated, GCC market⁩
$30K⁨Confirmed sales on improved products⁩
⁨Business owners working through their online catalogues with an Umbrella500 trainer during the World Bank programme in Amman, Jordan⁩
⁨Amman — catalogue and pricing decisions made with the owner, not for them.⁩

⁨Masar 3500 · Social Development Bank

⁨Saudi Arabia · 2023–2024⁩

⁨Training for Saudi families starting home businesses, and a working store for each of them at the end of it. Three quarters of the people we trained were women.⁩

4,100+⁨Families trained⁩
3,525⁨Fully functional stores delivered⁩
77%⁨Of trainees were women⁩
1,750+⁨Orders completed in the first 3 months⁩

523,000 SAR in participant sales generated in the first three months. Stated in riyals, because that is the figure that was counted.⁩

⁨SPARK — E-Commerce Curriculum

⁨Türkiye⁩

⁨An Umbrella500 session with SPARK entrepreneurs, participants working at laptops around a shared table⁩
⁨The curriculum runs in Arabic and Turkish, thirteen modules deep.⁩

⁨A bilingual e-commerce curriculum for refugee entrepreneurs, built in ten weeks and taught to certification. Every graduate who wanted a store finished with one running.⁩

1,315⁨Refugees certified⁩
381⁨Live e-stores launched⁩
$192⁨Average monthly sales per store⁩
13⁨Modules, Arabic and Turkish⁩

100% client satisfaction across the partnership.⁩

⁨SPARK — Innovation Hub Platform

⁨Three-year partnership⁩

⁨A social platform for SPARK's entrepreneur network — community infrastructure, knowledge sharing and events in one place. Six weeks from brief to launch, with the existing community moved across intact.⁩

6⁨wks⁩⁨Brief to launch⁩
500+⁨Organisations onboarded⁩
200⁨Users migrated, zero data loss⁩
250+⁨Concurrent users load-tested⁩

⁨Green Forward

⁨Led by SPARK⁩

⁨In delivery⁩

⁨A green-economy programme led by SPARK, which we partner on. It is running now, so it carries no results yet — the figures will be published here when the programme reports them, and not before.⁩

⁨— Who we work with⁩

⁨Development banks, NGOs
and governments.

⁨Four organisations account for every figure on this page.⁩

⁨The World Bank⁩⁨SPARK⁩⁨Social Development Bank⁩⁨IFC — International Finance Corporation⁩
— أين نعمل

⁨Five countries,
two offices.

⁨We work between two ecosystems — the Middle East's growth and Europe's standards. Programmes run where the entrepreneurs are; the team runs from Amman and Luxembourg.⁩

⁨Amman office⁨Luxembourg office⁨Jordan⁩⁨Saudi Arabia⁩⁨Türkiye⁩⁨Iraq⁩⁨Lebanon⁩
⁨— What we are doing next⁩

⁨The part after
the programme ends.

⁨Most programmes are measured on the day they close. The number that matters arrives a year later, and it is the one we want to keep reporting.⁩

⁨Back underrepresented founders⁩

⁨Not only training them. Investing in and supporting founders who are scaling, and launching businesses from scratch alongside them.⁩

⁨Stay past the funding⁩

⁨A store that closes when the programme money stops was never really open. We keep working with the ones that want to keep trading.⁩

⁨Publish what we can prove⁩

⁨Figures on this page are traceable to a named project or they are not published. That rule applies to the next programme as much as the last five.⁩

⁨The measure of a programme is whether the shop is still trading after everyone has gone home.⁩

⁨— Let's talk⁩

⁨Run a programme
with us.

⁨If you are designing a programme and need the delivery side to hold — training, storefronts, measurement — tell us the outcome you are accountable for and we will tell you whether we can move it.⁩

⁨Or write directly: saleem.najjar@umbrella500.com